As our cities reopen from the COVID-19 situation, this “new normal” culture of living will become essential to maintain a safe environment for everyone.
Thai.care is a customer feedback management platform that brings together three of the main sectors to promote safe-health places for people to visit. The three main sectors of this platform focus on businesses, customers, and society.Caring business:
Businesses can easily get a unique QR code from the website and simply print it at the entrance of their business place. The business owner can access the dashboard, which displays an hourly occupancy during the business day. Customer feedback for each establishment is also available on the panel, which helps businesses maintain positive customer support.
Customers will be able to express their concerns about questionable sanitation of any business or venue. This will benefit both the customers as well as companies who may not be aware of possible infection. The information provided will be able to help facilitate awareness before it becomes a problem and allow the business to maintain a safe environment for people to congregate.Caring Customer:
Participation is a voluntary approach rather than a compulsory one. So there will be incentives for people who help with advice that could improve the quality of services for others. One of the incentives this platform uses is a reward-based system. This will allow people to collect tokens as a reward for giving useful information about any suspicious areas.
Another significant aspect of this initiative is that it is anonymous for anyone who might know of a situation but would rather not have their name revealed.
Furthermore, there is a check-in and check-out function as a way to collect a reward token. With this functionality, a history logbook allows the customer to review their visited places.
Besides, this platform operates with a game playing functionality, where customers can level-up as they actively use it and gain a more socially responsible status within the platform.Caring society:
Thai.care is an open platform that is ready to collaborate with all sectors of society. Given these points, organizations that care about the well-being of Thailand and its people. This platform will help people live comfortably in the new normal and confident in the long run.
As a customer feedback management platform, Thai.care is a perfect solution for a caring business, a caring customer, and a caring society.